Growcol solves the energy challenges for more customers
As an experienced energy storage inverter supplier, Growcol deeply understands customers’ concerns about product quality and after-sales service. From early technical consultation and solution design to later product upgrades and operation and maintenance services, Growcol’s service team participate in the whole design process and give professional insights and services to help customers optimize product performance and maximize value.
Growcol provides intimate services throughout the whole life cycle
Pre Sales Consultations
- Provide free technical consultation
- Design total solutions
- Determine the technical solution and sign the technical agreement
In-Sales Tracking
- Professional team on-site tracking;
- Support customer site inspection and verification;
- Provide professional solution optimization suggestions;
After-Sales Service
- Provide after-sales technical consultation and training services;
- Can improve the product according to customer requirements;
- Support remote product upgrades;
- Quick response from many aftersales centers around the world，1h response, 8h emergency actions;
